Frequently Asked Questions
Find answers to common questions about virtual cards, payments, wallet funding, refunds, and account security.
AxioCard is a virtual card platform that allows users to instantly create virtual payment cards for online purchases, subscriptions, advertising, and international payments.
Virtual cards are generated instantly after successful payment and balance verification — typically under 2 minutes.
Yes. AxioCard virtual cards are designed for online subscriptions, advertising platforms (Facebook, Google, TikTok Ads), cloud services, and global merchants.
You can fund your wallet using cryptocurrency (USDT, BTC, ETH) via NOWPayments. Once your payment is confirmed on-chain, your wallet is credited automatically.
When you delete a virtual card, the remaining balance is instantly refunded to your wallet. No waiting, no review process.
Yes. We use encrypted infrastructure, secure authentication, and fraud monitoring systems to protect your transactions and account at all times.
Yes. From your dashboard you can instantly freeze any active card, unfreeze it, or permanently delete it. When you delete a card, any remaining balance is automatically refunded to your wallet.
You can contact our support team through Telegram (@axiocard), email (support@axiocard.com), or the support ticket system in your dashboard.